By using redesigned.dk and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.
The inclusion of any products or services on redesigned.dk at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.
We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on hm.com at the time you place your order.
Redesigend.dk want to provide the best possible online experience. To make this possible we need to ensure that our services run like a clockwork. You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the hm.com site, or which impacts the security of the site, or (iii) employ any device or attempt to use any engine, software, tool, agent, script or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the site, or to copy content from the site. We reserve the right to immediately bar access to the site and close the account of any user who violates this provision or any other provision in these terms and conditions.
2. Prices and delivery charges
The prices displayed at redesigned.dk include the statutory Value Added Tax but does not include a delivery charge.
3. Ordering/conclusion of contract
The ordering options available to you are via redesigned.dk.
Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary we will notify you and ask you to contact our customer service who will settle the refund.
Redesigned.dk exercises the utmost diligence in accepting and processing orders and will endeavor to deliver your order in accordance with your selected delivery option.
Before you place your order, you will be informed of the expected delivery details. Once you have placed your order you will receive an email confirmation with your expected delivery details.
5. Withdrawal of Order
If you wish to cancel or return your order, please provide us with notice in writing either via email to firstname.lastname@example.org, if we accept your return we will send you a return-packing-label. We will provide a refund attempting to use the same method used to make the payment (or, if the items have not yet been paid for, reflect the return of the items in your account balance) as soon as possible and at the latest within 14 days of receiving your notice of cancellation, provided we have received the items or evidence of you having sent back the faulty items. Another payment method may be used for the refund, provided that you consent to such a change; in any case this will not generate any additional charges.
If the item you have received is defective, please notify Redesigned.dk customer service, promptly and return the item. Redesigned.dk will, for any products deemed defective, provide a full refund, including the costs of delivery and return. The provisions set forth herein do not limit any applicable statutory rights.
In the event of an error in connection with any products or services displayed through cosstores.com (including typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability), Redesigned.dk reserves the right to cancel any order prior to the time it is delivered to you.
Redesigned.dk guarantees a full refund for any returned items, provided that all items are returned in the same condition they were in upon your receipt. This means the items should not have been damaged, soiled, washed, altered or worn (other than to try the item on) and that any labels or tags should be intact.
7. Payment methods
You can pay for your goods in various ways as set out below.
Credit card or Payment card
You can enter your payment details at the time you place your order using a valid credit or payment card (with a VISA or Mastercard logo). The applicable amount will immediately be reserved on your credit/payment card but will not be debited until the goods are dispatched. Redesigned.dk reserves the right to check the validity of the credit/payment card, its credit status in relation to the order value and whether the address data of the purchaser is correct. We may refuse orders depending on the result of these checks. Please note that applicable bank charges will be borne by you.
Paying with ViaBill, lets you cut the entire order amount, into smaller amount. You will then have tpoBy choosing ViaBill as a payment solution when you shop, you let ViaBill pay the item for you. With ViaBill, you can postpone your payment 30 days. This means that you can get your item now and wait until later before paying for it. With ViaBill, you always get the opportunity to see and try out your item before you pay for it.
You will receive the legally required invoice in the shipping confirmation e-mail.
8. Personal data at purchase
In order for you to enter into an agreement with us, we need the following information:
Mobile phone number
Redesigned.dk registers and passes on the personal information that is necessary to be able to deliver the item to you. The personal information is registered with Dixie ApS and stored for five years, after which the information is deleted.
In addition, we collaborate with a number of other companies that store and process data.
Companies process information solely on our behalf and may not use it for their own purposes. We only work with data processors in the EU or in countries that can provide your information with adequate protection.
The data responsible for redesigned.dk is Dixie ApS
You have the right to be informed of what information we process about you. If you believe that the information is inaccurate, you have the right to have it corrected. In some cases, we have a duty to delete your personal data if you request it. It can e.g. be if your data is no longer necessary for the purpose for which we were to use it. You can also contact us if you believe that your personal data is being processed in violation of the law. You can write us at: email@example.com.
Credit card information is encrypted. We do not store your credit card information. If you enter your e-mail address or your mobile phone number, you accept that we can contact you by e-mail or SMS with information about your order.
If there are defects in the goods you have purchased, redesigned.dk abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay by contacting our customer service to get a return-package-label.